SHIPPING AND DELIVERY POLICY

Waiting for a new outfit can feel like waiting for your favorite weekend plan—exciting and full of anticipation. At Glowsbliss, we understand that feeling, and our mission is to make receiving your orders as smooth and enjoyable as picking out your next wardrobe favorite. In this policy, “we,” “us,” and “our” refer to Luminaforge Ventures Private Limited, while “you,” “your,” and “user” refer to you, our valued shopper.

This Shipping and Delivery Policy outlines the terms and conditions for shipping products purchased through our platform. We aim to make sure every order reaches you promptly and without hassle. By placing an order with us, you agree to the practices described here, helping ensure your shopping experience is seamless, satisfying, and worry-free.

Shipping Locations

There is nothing quite like the joy of opening a package filled with your next favorite outfit. We want that excitement to reach as many wardrobes as possible. Right now, we are delighted to deliver to every pin code across India, making it easy for you to enjoy our men’s and women’s clothing no matter where you are.

Currently, we do not provide international shipping. We truly appreciate the love and interest from friends abroad and hope to extend our reach in the future so everyone can share in the excitement of exploring our collections.

Processing Time

Picking out a new outfit is always exciting, and we know the wait can feel like forever. That’s why we make it a priority to prepare your order as quickly as possible. Usually, orders are processed within 1-2 business days, excluding weekends and public holidays, starting from the moment your order is confirmed.

Once your order is ready, we’ll send a confirmation email with all the details, so you can enjoy the anticipation of receiving your new look and plan for that special moment when it arrives.

Delivery Timeline

There is nothing quite like the excitement of seeing your new outfit arrive at your doorstep. We understand that feeling and work hard to make sure your orders reach you as quickly as possible. Our standard shipping usually takes between 3 and 8 business days, giving your latest fashion finds a smooth journey from our collection to your wardrobe.

We truly appreciate your patience while we carefully prepare and send your order. Soon enough, you’ll be enjoying the thrill of wearing your new styles, ready to step out in confidence and comfort.

Failed Delivery Attempts

Sometimes life gets hectic, and your eagerly awaited outfits might not reach you on the first try. If a delivery cannot be completed due to an incorrect address, the recipient being unavailable, or refusal to accept the package, it will be returned to our warehouse for safekeeping.

To keep your fashion plans on track, we suggest having someone available at home on the scheduled delivery date. If a delivery is missed, customers can always reach out to us to arrange a re-delivery, ensuring your new favorites arrive safely and ready to bring joy to your wardrobe.

Damaged or Lost Shipments

Receiving a package with your new outfits should always bring a smile, so we understand how frustrating it can be if something arrives damaged. If that happens, please reach out to our customer support team within 48 hours of delivery and include a photo of the issue, so we can resolve it quickly and get you back to enjoying your wardrobe.

In the uncommon case that a shipment is lost while on its way to you, we will coordinate with our courier partner to confirm the situation and offer either a replacement or a refund. Our aim is to make sure your shopping experience remains delightful from the moment you place your order to the moment you unbox your latest fashion finds.

Contact Us 

We know that receiving your new outfits should be a joyful experience, and sometimes questions about shipping and delivery can pop up along the way. If you need any assistance or clarification, we are always happy to lend a hand. You can reach out to us at Luminaforgeventurespvtltd@gmail.com anytime.